Shipping and Delivery

Once your order has been shipped, you will receive an email with a tracking number and an expected delivery date. However, Clatural cannot guarantee transit time as unforeseen circumstances may delay delivery.

Our selected carrier DHL does not guarantee a specific time of day for expedited delivery services nor does expedited delivery include weekends.

International shipping charges vary depending on country and weight of order at checkout.

Customers are responsible for paying LOCAL FEES FOR TAXES AND CUSTOM DUTIES.

For packages that are turned down at delivery, customer will be responsible for all duties, taxes and shipping costs to and from the country of origin these costs will be deducted from the customer refund.


Delivery Time Frames

Location                                               Guideline

Accra                                                          Same Day Delivery 

Within Ghana                                             Next Day Delivery 

Rest of the World                                      2 to 5 days delivery after order received and confirmed. Delivery fulfilled by DHL.